FAQ

  • How does telemedicine work?

    Telehealth is care provided remotely, through audio and video visits and other information shared digitally. It’s a great option for many medical concerns. I can prescribe medication for common conditions like urinary tract infections or sinusitis and can provide guidance about over-the-counter treatments. I also can advise you about when to seek in-person care and help identify options if a physical exam or testing is necessary for appropriate treatment.

  • Where can you provide care?

    I can care for you in any state in which I am licensed to practice medicine. Once you’ve established care with me, I may also be able to assist with ongoing issues or offer advice in additional states or even if you’re traveling abroad.

    I’m currently licensed in the following states (with a few more pending): CA, CO, CT, DC, FL, GA, IL, MA, MD, MI, MN, NJ, NM, NY, NC, OH, OR, PA, TN, TX, VA, and WA.

  • Can you provide refills for chronic medications?

    I’m able to prescribe in all the states in which I offer care. If you need a refill of a chronic medication, just let me know. In some cases, I may ask to speak to your usual doctor to make sure there’s an appropriate treatment plan in place. 

    I do not prescribe any controlled substances, including stimulants for ADHD, opioid pain medication, or benzodiazepines such as Xanax®.

  • Are you available 24/7?

    All calls and messages come directly to me, 24/7. On weekdays between 8am and 8pm, you’ll typically get a response from me within 2 hours (and often sooner). On holidays and weekends, I may be a little slower, but you should hear back from me the same day. If you message after 10pm, I’ll respond the following morning.

  • Do you see patients in person?

    At this time, my practice is entirely digital. It’s not intended to be a substitute for a primary care doctor who will handle your immunizations and any necessary annual physical exams.

  • What about emergencies?

    If there is any sort of medical or mental health emergency, call 911 or go directly to the nearest emergency room! Once the emergency has been addressed, you can contact me with any questions.

  • Will you talk to parents?

    One of my goals is to help young adults seek and manage healthcare on their own. Parents are welcome to contact me, but I cannot provide care or medical advice without connecting directly with my patient.

    For patients 18 years old and older, I can share information with parents only with permission (with rare exceptions for safety or as required by law).

  • Do you take insurance? Can I pay using my HSA or FSA?

    I do not contract with or bill insurance. All of your visits with me are included in the membership fee. You are responsible for the cost of any prescription medication and labs, whether or not covered by your insurance.

    Although most FSA and HSA plans exclude concierge or membership fees, you should check with your plan administrator.

  • I already graduated from college. Can I still be your patient?

    Yes! I’m happy to take care of patients through their twenties, whether in school or not.